Drina
Support
Something not working, or a price that looks wrong? Email hello@drina-us.com and we will get back to you. Telling us your rough area and what you were doing helps a lot.
Common questions
- There are no prices where I am.
- Drina is new and its prices are thin in some places. Scanning a receipt puts that shop and its prices on the board for everyone nearby. Until then, Change area on the Scan tab lets you look around another city, and Back to my area brings you home.
- It cannot find my location.
- On the Scan tab, tap Change area under the map to search for a city, ZIP or address, or pick one from the list. Drina only needs a rough position.
- A price is wrong.
- Open the product and tap Report a price. We read every report, and a scanned price that several people report is taken off the board straight away. Scanning a newer receipt from that shop also replaces the old price.
- Do shops pay to be listed first?
- No. The order is the price order, and nothing else.
- How do I delete my account?
- Account tab → Delete account. It happens immediately. See the privacy policy for exactly what is removed.
Drinacoins and rewards
- You earn Drinacoins by adding prices: scanning receipts and price tags. You need to be signed in to keep them.
- Drinacoins can't be bought, sold, transferred or exchanged for money. No purchase is needed to earn or redeem them.
- Redeeming a reward uses your whole balance, which starts again from 0.
- A reward is a one-use code for our rewards store, where it covers the item. The store asks for a shipping address to send it.
- The rewards on the shelf, and how many coins they take, can change.
- Deleting your account deletes your Drinacoins.
- There are no draws, sweepstakes or contests. Apple is not a sponsor of Drinacoins or the rewards.
Legal inquiries
If you have a concern about our work or about the data we use, please send your request to legal@drina-us.com. Tell us who you are and what your request is about.